Integrated Public Sector ERP Solution

Enable and empower your citizens


One single ERP system covering all government levels

Convey enhanced services, provide better accountability, ensure transparency, drive and employ
advantageous policies.

One basic goal of every democracy is servicing its people


In any country, the government is the largest organization since all citizens are involved in its operations. More than any corporation, the government needs to optimize its operations using technologies to serve its people better than ever before. Increasing the people’s satisfaction in this way becomes a success factor for better government.

More and more governments have identified the possibilities of serving people with the help of digitization, automation, information systems, and intelligent decision support systems. An integrated e-Governance system helps you run your country more efficiently.

Government to Citizen

Integrated e-Governance ERP solution brings governments closer to its citizens by covering the following areas:


      • Voting
      • ePayments
      • Applications
      • Public Opinions
      • Tax Remittances
      • Records Request
      • Public Utility Invoicing
      • Complaints and Feedback

Government to Government (G2G)

An integrated e-Governance ERP solution helps governments be more efficient and productive by covering the following areas:

      • Policy Implementations
      • Revenue Management
      • Budget Management
      • Notices and Alerts
      • Approvals
      • Training
      • Projects

Government to Employee (G2E)

An integrated e-Governance ERP solution provides tools for the efficient management of your administration personnel. It covers the following areas:

      • Administration
      • Self-Service
      • Attendance
      • Healthcare
      • Pension
      • Policies
      • Payroll

Government to Business (G2B)

An integrated e-Governance ERP solution helps governments to provide better service to all businesses operating within the country. It covers the following areas:

      • Taxation
      • Licensing
      • Subsidies
      • Approvals
      • Contracting
      • Procurement


Assists Government Ministries and Departments in reaching out to the citizens

  • Agriculture
  • Commerce
  • Defense
  • Public Distribution
  • Administration
  • Housing
  • Industries
  • Information & Broadcasting
  • Law & Justice
  • Social Development
  • Tourism
  • Communication
  • Education
  • Finance & Taxation
  • Foreign Affairs
  • Health & Family Welfare
  • Infrastructure
  • Labor & Employment
  • Energy & power
  • Transportation
  • Sports

Non-Governmental Organizations

NGOs are an integral part of any functioning society. we can help to operate your NGO smoothly.

  •  Accounts reconciliation
  •  Documentation and Compliance
  •  Donations and Funds Management
  •  Operational efficiencies to reduce cost
  •  Higher accountability through transparent reporting

Central Government

VA provides tools to manage operations of a central government and ministries with respect to

  •  Budget and Financial Planning and Operations
  •  Tax and Revenue Management and Allocation
  •  Central Projects Management
  •  Social Protection and Benefits
  •  Documentation and Compliance

University Campus

VA provides comprehensive functionality for managing educational institutions.

  • Student Relationship Management
  • Research Project Management
  • University Administration
  • Institutional Relationship
  • Academic Management

State Government

State-run organizations can be better managed using VIENNA Advantage.

  •  Manage state-run organizations and institutions such as educational institutions and corporations
  •  Better collaborate with the central government and state authorities
  •  Manage Projects more efficiently
  •  Documentation and Compliance
  •  Manage revenues and allocation

City Government

The right tools provided by VIENNA Advantage can help you manage your city or council more effectively.

    •  City Projects
    •   Citizens Services
    •  City Administration
    • Benefits and Social Protection
    •  Documentation and Compliance

Key Features

Enjoy streamlined operations, quick results, and higher satisfaction of citizens, employees, and deciders


  • E-Tender
  • Contract creation
  • Project Management
  • Contract Management
  • Online Expression of Interest
  • Automatic evaluation of criteria
  • Online Submission of Proposals


  • Intelligent Workflow
  • Role-based Reporting
  • Dashboard Reporting
  • Automatic Push Alerts
  • Email and SMS Reports
  • Key Performance Indicators (KPI)

eService Delivery

  • Identity Validation
  • Online Applications
  • Online Records filing
  • eSignature, ePayment
  • Generate Record Prints
  • Status Update Online, Email, SMS, Mobile


  • Track Key figures
  • Workflow Integration
  • Automatic Escalations
  • Approvals Automation
  • Business Process Modelling
  • Policy Implementation using system

eRevenue Management

  • eTax- Filing
  • Tax Calculation
  • Recurring Invoices
  • Road Tax Collection
  • Usage-based charges
  • Tax Collection online

ePublic Relations

  • Polls, Voting
  • Press Releases
  • Announcement
  • Internet Portal for Public Relation
  • Maintain Facebook, Twitter and other Social Media account


HR & Payroll

  • Employee Administration
  • Penalty and Increment
  • Leave Management
  • Employee Loan
  • Termination
  • Recruitment
  • Suspension
  • Retirement
  • Attendance
  • Appraisals
  • Training

Finance Management

  • Allocation and Distribution
  • Reporting Hierarchies
  • Expense Management
  • Financial Reporting
  • Multi-Organization
  • Bank Management
  • Cash Management
  • Multi-Dimensions
  • Multi-Currency
  • Period Control
  • Treasury

Office Automation

  • Incoming and Outgoing Documents
  • Publish Notifications
  • Task Management
  • Generate Letters
  • Generate Orders
  • Emails

Key Features

Enjoy streamlined operations, quick results, and higher satisfaction of citizens, employees, and deciders

Citizens Relationship Management

Citizens Services Management

Payables Management

IT Administration

Revenue Management & Collection

Intranet & Portal

Document Management System

Project Management


Supply Chain Management

Reporting & Analytics

Asset Management

Workflow Management



Customization Management

Receivables Management